> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vetox.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Feature limits
> The exact numeric limit for every Vetox feature at every premium tier, and what happens to over-limit data when a server downgrades.
Two separate mechanisms control what a tier can do.
**How many** of something you can have. Going over disables the extras.
**Whether** a feature is available at all.
## Limits
Unlimited is shown as ∞.
| Feature | Starter | Basic | Max | Black |
| ------------------------------ | ------- | ----- | --- | ----- |
| Embed messages | 10 | 25 | ∞ | ∞ |
| Items per embed message | 2 | ∞ | ∞ | ∞ |
| Images per embed item | 1 | ∞ | ∞ | ∞ |
| Auto-replies | 25 | 50 | ∞ | ∞ |
| Server stats channels | 3 | 10 | ∞ | ∞ |
| Reminders | 3 | 15 | ∞ | ∞ |
| Auto-interactions | 10 | 50 | ∞ | ∞ |
| Automated punishments | 1 | 50 | 50 | 50 |
| Invite-based role rules | 0 | 15 | ∞ | ∞ |
| Delayed role rules | 0 | 15 | ∞ | ∞ |
| Ticket panels | 3 | 10 | 25 | 25 |
| Ticket options per panel | 3 | 15 | 15 | 15 |
| Active tickets (server) | 200 | ∞ | ∞ | ∞ |
| Active tickets per member | 1 | 5 | 5 | 5 |
| Ticket blocked users | 100 | 500 | 500 | 500 |
| Starboards | 1 | 5 | ∞ | ∞ |
| Starboard emoji per board | 1 | 5 | ∞ | ∞ |
| Counting auto-saves per day | 0 | 1 | 3 | ∞ |
| Application panels | 1 | 3 | 10 | 10 |
| Questions per application form | 5 | 15 | 50 | 50 |
| Workflow actions per stage | 1 | 3 | 10 | 10 |
| Apply buttons per panel | 1 | 3 | 5 | 10 |
| Streak freezes per month | 0 | 2 | 4 | 8 |
| Streak milestone roles | 1 | 5 | 15 | ∞ |
| Battle Pass quests per season | 0 | 10 | ∞ | ∞ |
| Battle Pass seasons | 0 | 1 | 3 | ∞ |
| AI Auto-Mod custom rules | 0 | 0 | 0 | 25 |
Several limits are identical on Max and Black — ticket panels, active tickets per member, application panels, workflow actions. Black is not simply "more of everything"; its distinguishing feature is AI.
Notification subscriptions are capped at **10 per platform on every tier**, including Black. That limit is not tier-scaled.
## Gates
### Unlocked by Basic
Anti-Raid · Leveling multipliers · Leveling XP configuration · Log executor details · Log webhook delivery · Log management · Colour templates · Colour panels · Colour on join · Invite-based roles · Sticky roles · Delayed roles · Starboard custom embed · Components v2 messages · Temp Voice moderator roles · Custom streak emoji · Battle Pass access · Custom quest builder
**Tickets:** forms and modals · ratings · inactivity auto-close · custom embeds · DM transcript · staff stats · priority · DM on open · closed archive · escalation · configuration backup · linked panels · claim role changes · open/close owner roles · closed channel name format
**Applications:** voting · review threads · custom embeds · eligibility roles · on-leave action · interview channels · auto-deny · kick, ban and timeout actions · edit thread name · embed overflow split
### Unlocked by Max
Dashboard permissions (Access Control) · XP reset schedule · Ticket business-hours schedule · Ticket staff discussion thread · Ticket response SLA · Application scheduled and delayed actions · Application execute-command action · Application forum tags · Application probation role · Application multi-server verification
### Unlocked by Black
**AI access** — this single gate covers [AI Auto-Moderation](/en/moderation/ai-auto-mod), [AI Server Control](/en/moderation/ai-server-control), the [token allowance](/en/moderation/ai-usage) and AI custom rules.
**Custom Bot does not grant AI.** It is an add-on flag alongside your tier, and every AI check reads the tier alone. **Max+** is tier 2 and has no AI access. Only **Black** and **Black+** do.
## What happens when you downgrade
The rule is **disable, do not delete**. Items above the new limit are switched off and restored automatically when you upgrade again.
**Nine things are exceptions and are permanently lost.** Record them before downgrading:
| What is lost | From |
| ---------------------------------------------------------------------------------------------------------- | -------------- |
| **Application questions above the new limit** | Applications |
| Ticket panel premium fields — linked panels, escalation targets, custom embeds, SLA, claim and DM settings | Tickets |
| Temp Voice moderator roles | Temp Voice |
| Starboard emoji above the new limit | Starboard |
| Starboard embed colour | Starboard |
| Custom streak emoji, including the 100-day and 1-year ones | Streaks |
| Members' unused streak freezes above the new cap | Streaks |
| Counting auto-saves used today | Counting |
| Access Control configuration, below Max | Administration |
Everything else — embed messages, auto-replies, reminders, starboards, seasons, application panels — is only disabled.
## How quickly a change takes effect
A purchase or cancellation normally applies **within a second**: the payment provider notifies Vetox, which writes the change, clears its caches and broadcasts to every bot cluster.
If that notification is delayed, the fallback is a cache expiry of roughly **8 to 11 minutes**. If a purchase has not applied after about 15 minutes, contact support rather than buying again.
Prices and what each tier is for.
Payment, grace periods and cancellation.