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Getting started

Almost every feature is off by default. Open Server Setup and switch on what you want.
The invite link requests it for convenience, but it is not required. Grant only what the features you use need — see Permissions.What genuinely matters is role position: the Vetox role must sit above any role it manages.
Yes. Moderation, leveling, welcomes, tickets, giveaways, suggestions, self-roles, counting and streaks are all free with no time limit. Premium raises limits and adds features — see Server Premium.
Server Premium upgrades one server and is bought by whoever manages it. Membership upgrades your personal account and follows you everywhere.They are independent. Membership unlocks no server features, and Server Premium unlocks no personal ones.

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Premium

Basic unlocks the most by far — Anti-Raid, notifications, embed messages, sticky and delayed roles, most ticket and application features, Battle Pass.Max removes limits and adds Access Control for delegating to staff.Black exists for AI. Over Max it adds little else.
No. Custom Bot is an add-on, not a tier change. Max+ has no AI. Only Black and Black+ do.
You keep everything until the end of the period you paid for. Then the server drops to Starter.Most over-limit data is disabled and restored if you resubscribe — but nine categories are permanently deleted, notably application questions above the new limit. See Feature limits.
Yes. A subscription belongs to your account, not to a server.
You can share yours with an invite code — single-use, 7-day expiry. Billing and ownership stay with you.
Two known display defects understate prices: yearly Membership, and Custom Bot in the checkout dialog. The payment provider’s own screen is authoritative, and the tables in this documentation carry the real figures.

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Features

By design — staff are never filtered. It is not shown in the interface, which is why rules appear broken when an admin tests them. Test with a normal account.
No. Rules are evaluated in order and the first match wins.
Auto-Moderation matches patterns — words, links, caps. AI Auto-Moderation reads meaning, so it catches sarcasm, coded language and deliberate misspellings, in any language, and it reads images.Auto-Moderation is free; AI requires Black.
/top ranks XP earned in that server. The website ranks global XP across all of Vetox.Membership XP multipliers apply to global XP only — nobody can buy their way up your server’s rankings.
No. Ten per platform is a flat limit on every tier, including Black.
Three things must all be true: Basic premium, the platform’s toggle in Server Setup, and Embed Links in the channel. The notifications page shows you none of them.

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Vito and cosmetics

The daily reward and voting, plus a one-time 250 for completing your profile.Chatting does not earn Vito. Nor does XP, giveaways or Battle Pass progress.
Ownership is per surface. Your name, your profile bar and your rank bar are three separate inventories — the same colour is three separate purchases.
No. Every cosmetic is bought with Vito and available to everyone. Membership only makes you earn Vito faster.
Fraud. Vetox never asks for your PIN in Discord. It is only ever entered on the Vetox website.

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Data and privacy

Yes — visibility, discoverability, who can follow you, who can see your followers, and who can comment are all configurable on your profile.
Only your dashboard, only for the server you started the session on, and view-only unless you grant more. See I Need Help.
They are link-protected, and every link can be revoked at once from Ticket settings.

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Still stuck

Troubleshooting

Diagnose by symptom.

Support server

Ask a human.